A Legacy Built on Hard Work, Trust, and Community Values

Every business has a story—ours just happens to be buried in the soil of Northern Wisconsin.

What began as a local tradesman’s dedication to honest, skilled work has grown into one of Northern Wisconsin’s most trusted septic solution providers. At the core of our operations is Mark Thompson, a licensed Master Plumber – Restricted Service (MPRS) and state-certified soil tester with over 20 years of field experience.

Mark’s journey started with a simple belief: do the job right, treat people well, and never cut corners. That belief still drives everything we do today.

Local Knowledge That Makes a Real Difference

Serving Hayward, WI, and Beyond

We’re proud to call Hayward, Wisconsin, home—but our reach stretches far beyond the city lines. From rural cabins and family homes to lakeside resorts and remote campgrounds, we’ve worked in some of the most beautiful and challenging terrains in the region.

Why does this matter? Because septic systems don’t follow a one-size-fits-all model—they depend heavily on soil type, elevation, water tables, property access, and usage patterns. Having that deep, firsthand knowledge of the local environment gives our clients an edge—and peace of mind.

Credentials That Count

Licensed. Certified. Experienced.

In an industry where safety, compliance, and environmental responsibility are critical, credentials matter. That’s why we go beyond “just getting the job done.”

Mark is a:

• Master Plumber – Restricted Service (MPRS)
• Certified Soil Tester by the State of Wisconsin
• Septic system installer with over two decades of real-world experience

These qualifications aren’t just professional benchmarks—they’re your guarantee that every project is carried out to the highest standards of safety, precision, and environmental care.

What Sets Us Apart

We know you have choices when it comes to septic services. So why do people continue to choose Northern Roots?

• 🛠️ Experience – Over 20 years of hands-on septic installation, repair, and maintenance
• 🌱 Local Expertise – Deep knowledge of soil types, property needs, and local regulations
• 🧰 Comprehensive Services – From certified soil testing to full system installs
• 🏡 Family-Operated – A small team with strong values and a personal touch
• 💬 Clear Communication—No jargon, no surprises—just straight answers and honest work
• 💸 Free Estimates – Transparent pricing before a single shovel hits the dirt

We’re not just installing tanks—we’re helping protect homes, preserve land, and build safer communities through smarter septic solutions.

A Message From Mark

“I started this business with the same tools and work ethic my father passed down to me. To this day, every job is a reflection of our values—honest work, done well, for people who matter. This isn’t just a business for us. It’s our reputation, our community, and our future.”

— Mark Thompson, Owner & Operator

Looking Ahead, Staying Grounded

Our vision is simple: continue serving our community with integrity, stay ahead of industry standards, and grow only as fast as we can maintain our quality.

As new regulations emerge and environmental concerns grow, we remain committed to using sustainable practices, up-to-date equipment, and responsible installation methods to ensure our systems serve families and businesses for decades to come.

Let’s Build Something That Lasts

Whether you're just starting to plan your project or looking for a second opinion, we’d love to connect.

📞Call us today at  (715) 699-4081 to learn more about how we can help you install, repair, or maintain a reliable septic system. We're here for the long haul—and so is our work.